Privacy Policy for SMS EMERALD LLC
This privacy policy describes how SMS EMERALD LLC (referred to as "we," "our," or "the company") collects, uses, and shares your personal information. This privacy policy applies to our website, mobile applications, and other online services (referred to collectively as "the services").
1. Information Collection
1.1 The information we may collect includes but is not limited to the following:Personal information provided by you when registering an account, such as name, email address, contact information, etc.;
Information exchanged through our services, including SMS content, voice call records, etc.;
Information provided by you during communication with our customer service team;
Log information generated during your use of our services, including IP addresses, browser types, access times, etc.
2. Use of Information
2.1 We may use the collected information for the following purposes:Providing, maintaining, and improving our services;
Providing customer support and technical assistance to you;
Sending notifications, updates, and marketing information related to our services to you;
Analyzing user behavior to provide personalized service experiences to users;
Preventing fraud and abuse.
3. Information Sharing
3.1 We will not sell, rent, or trade your personal information to any unauthorized third parties. 3.2 We may share your information with the following entities:Service providers and contractors who collaborate with us to provide our services;
Judicial institutions and government departments as required by legal regulations or court orders.
4. Information Storage and Protection
4.1 We will take reasonable security measures to protect your personal information from loss, misuse, or unauthorized access. 4.2 We will retain your personal information only as necessary and will securely destroy or anonymize your information when it is no longer needed.5. Privacy Protection for Minors
5.1 Our services are intended for individuals aged 18 and older, and we do not knowingly collect personal information from minors. If we become aware that a minor has used our services without parental or guardian consent, we will take steps to delete the relevant information immediately.6. Privacy Choices
6.1 You have the right to choose whether to provide personal information or refuse to provide personal information, but choosing to refuse certain information may affect your ability to use specific features or services. 6.2 You can inquire about, correct, or delete your personal information at any time using the contact information provided by us.7. Updates to the Privacy Policy
7.1 We may update this privacy policy from time to time, and the updated policy will be posted on our website. The updated policy will be effective upon publication, and your continued use of our services constitutes your agreement to comply with the updated policy.8. Contact Us
8.1 If you have any questions or concerns about our privacy policy, or if you wish to inquire about, correct, or delete your personal information, please contact us using the following contact information: